All people professionals – and all employees and workers – need to understand equality, diversity and inclusion and the role they have to play, and you will see this throughout the Core knowledge areas and Core behaviours of the Profession Map. This area is for equality, diversity and inclusion specialists, who are focused on strategising, leading and delivering EDI work to create inclusive organisations.

Being an EDI specialist requires an understanding of the communities your organisation operates in: who they are, how to respond to changes in that community through people practices, and how to create sustainable change in the workforce so that it represents those communities demographically. It also requires a deep understanding of EDI issues in the organisation, gained by reviewing and identifying systemic bias and inequality, and using both data and qualitative information to create plans for actionable change.

Educating, supporting and building the capability of leaders and line managers is critical in ensuring EDI is part of the organisation’s way of working, and EDI specialists have an important role to play in enabling the business to build a culture of trust which enables people to speak up, feel safe, and advocate for others.

Knowing what reporting requirements are required by the organisation is also an important element of EDI, as is using that data to identify changes that will help to create more inclusive environments.

Mencap case study: Recruiting from
the heart

How a team with boundless dedication managed to transform the way the Royal Mencap Society finds and keeps its people.

Read Mencap’s story
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Equality, diversity and inclusion standards

Each standard progresses through four levels of impact. Which level do you most embody in your day-to-day work?

Foundation level Associate level Chartered Member level Chartered Fellow level
At this level you'll understand: At this level you'll understand: At this level you'll understand: At this level you'll understand:
Understanding communities and society The communities and cultures your organisation operates in How to adapt your people policies and practices to reflect changes in the communities your organisation operates in How to drive change in your people practices to reflect changes in the communities your organisation operates in How to manage the complexities of different communities and cultural identities within your organisation
Workforce representation Your current workforce representation compared to the local, regional and global communities it serves Different ways to enable the workforce to represent the communities it serves at a local, regional and global level Actions that will create sustainable change in workforce representation How to determine the demographics your organisation serves in different locations, and shape strategy so that the workforce represents the communities it serves
Meaningful EDI information What data and qualitative information are effective in identifying and monitoring bias and inequality How to identify and monitor bias and inequality through data and qualitative information (eg recruitment, progression, demographic data at each grade or level) How to use data and qualitative information (eg recruitment data, information from systemic bias reviews) How to use EDI data and qualitative information to provide insights into bias and inequality, and drive change
Systematic bias and inequality What systemic bias and inequality is (eg in processes, policies, culture, values) How to review and identify systemic bias and inequality in the organisation, using methods such as audits, pulse checks, lived experience reviews and data How to carry out systemic bias and inequality reviews using a diagnostic approach which directly leads to actionable change How to engage leaders and stakeholders in reviewing and identifying systemic bias and inequality at the most senior levels to drive change
EDI issues The key EDI issues in your organisation The key EDI issues in your organisation, and how to raise awareness of these The key issues and nuances around EDI in the organisation, and how to ensure they are challenged and addressed The complexity of EDI issues in the organisation, and how to drive an inclusive culture that addresses inequality
Building capability The role of line managers in building trust, and how to develop your own understanding of inclusive workplaces How to educate and support line managers to create inclusive teams, and effectively manage issues relating to diversity How to build EDI capability in leaders and managers to create inclusive workplaces How to shape the people strategy to build EDI understanding and capability at all levels
Accountability Why it's important for everyone to be accountable for equality, diversity and inclusion How to develop pragmatic approaches that address EDI risks and opportunities, and hold people accountable for delivering them How to create pragmatic EDI plans that drive sustainable change, and hold people accountable for delivering them How to develop accountability structures across the whole organisation at all levels, and hold the most senior people to account
Trust and transparency Why trust is important in helping people to speak up and feel safe at work The different factors that help people speak up and feel safe at work, and how to advocate for others How to build a culture of trust which enables people to speak up and feel safe, and advocate for others How to build a culture of trust, transparency and advocacy
EDI legislation Equality, diversity and inclusion legislation relevant to your organisation Equality, diversity and inclusion legislation and how to advise others on application of legislation How to integrate equality, diversity and inclusion legislation into people and organisation practices How to interpret competing aspects of equality, diversity and inclusion legislation
EDI reporting What EDI reporting is legally required by your organisation (if applicable in your region) How to carry out EDI reporting requirements, and analyse the data (eg gender pay gap reporting) How to interpret data from EDI reporting to form insights and address inequality How to shape organisation priorities and long-term planning using insights from EDI reporting

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