The Essential Skills for Line Managers programme is built around the employee lifecycle with a focus on the role of the line manager and their own personal development.

The three modules provide a valuable in-house solution for organisations to build their line manager skills, and deliver better employee retention, engagement and performance.

Module 1 - Personal Effectiveness

Day 1
  • Understanding and flexing your management style
  • Defining your development needs and plan
  • Engaging your team with organisational strategy
  • Delegating effectively
Day 2
  • Coaching your team
  • Influencing your team and stakeholders
  • Implementing and supporting change

Module 2 - Performance, Developing &  Progressing

Day 1
  • Introducing performance management
  • Motivating your team
  • Performance management stages
  • Performance management models and tools
  • Relating performance to culture, psychology and strengths
  • Managing performance in times of change
Day 2
  • Defining learning and development needs
  • Helping people learn and develop
  • Learning and development options
  • Developing your team through coaching
  • Performance vs. development need
Day 3
  • Considering the progression of your team
  • Recognising potential in people
  • Having a great career conversation
  • Planning for succession

Module 3 - Recruiting & Inducting

Day 1
  • Designing roles
  • Identifying the recruitment approach
  • Shortlisting candidates
  • Planning the interview
  • Conducting an interview
  • Appointing the right candidate
  • Providing feedback
Day 2
  • Building a positive psychological contract
  • Engaging the candidate before they start
  • Designing an effective induction
  • Managing the probation period
  • Supporting a productive first 100 days

Read full course details in the pdf file below:


Management development

Introduces management development, focusing on how to identify development needs and the techniques involved in developing managers

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